
Earth Friendly
Goods Savvy Rest Comfort and Return Policy
Earth Friendly Goods
and Savvy Rest, Inc. allow you 90 days from the delivery date of your
mattress to return individual pieces of latex and to be reimbursed for their cost.
You will be fully reimbursed for the cost of the latex that you are
returning, provided that the latex is still in excellent condition and has not been damaged
in any way. Your obligation is to cover the cost of shipping from the Savvy
Rest Distribution Center to you, and the cost of return shipping.
You also have 90 days to test out your
bed and determine if you want to keep it or not. Within the 90 days you may
return the entire mattress for a full refund minus the cost of return shipping
plus $189 return fee.
Savvy Rest, Inc. does not
re-sell the latex that has been returned, they either cut it into samples or
donate it to charity such as the Habitat for Humanity.
Limited 20 Year Warranty
Savvy Rest, Inc.
guarantees that your Savvy Rest mattress will be replaced or repaired at our option without cost
to you, should it be deemed defective because of faulty workmanship or
structural defects during the first ten (10) years of the warranty, excluding
the specific limitations contained herein.
This warranty covers any deterioration in
the cell-structure of the latex that causes the mattress to have a visible
indentation greater than one and one half inch, not associated with a sag in the
foundation, box springs, or platform. It also covers any physical flaw in the
mattress that causes the material to split or crack despite proper usage and
handling.
If such defects occur in
the remaining ten years of the warranty we will, at our option, repair the mattress
at a handling cost to you, or replace the mattress at a prorated charge
to you. During the first year of the prorated, 10-year period, the prorated
charge will increase by five (5) percent for each subsequent year of the
prorated period. This warranty is valid only to the original purchaser of the
product. All transportation costs are the responsibility of the purchaser and
are additional to any prorated charges. If you did not purchase the mattress
directly from Savvy Rest, Inc., you must provide proof of purchase for any warranty
claim. You may contact Earth Friendly Goods Customer Service Department by
calling toll-free (888) 252-1999 or by
email.
Savvy Rest and Earth Friendly
Goods are not responsible for any damage caused to the mattress by spills, burns,
accidents, or other acts of Nature.
This limited warranty gives you
specific legal rights. You may also have other rights that vary from state to
state.